We strive to give our customers the best service and quality products. Should you have any issues with your order or the products, please contact me so I can make you happy.
Unpacking your Wreath:
We have taken precautions to avoid movement or damage to your wreath. The ribbons on the bow have been rolled up. After removing the wreath from the box, run your fingers along the wire edges of the ribbons to fluff them on the bow and all around your wreath. Be careful not to prick your fingers as some of the wires may be exposed. Now your wreath is ready to hang. ENJOY!
Care for your Wreath:
Deco Mesh Wreaths: Use a blow dryer (set on a low setting) from time to time to remove any dust. Because deco mesh has been cut, it is normal to notice fray strings. Just clip them off with scissors. Handle your wreath as little as possible to prevent fraying. Hang your wreath on a door that is shaded & covered with an awning or porch to avoid damage from rain and sun. If left out in direct sunlight for long periods of time, your deco mesh wreath may start to fade.
Fresh Wreaths – Remove the wreath from the box immediately upon receipt. To increase the health and lifespan of your wreath, spritz the back with water every 2-3 days to keep moisture in the wreath. Fresh air extends the life of this natural product. Climate and direct sunlight affect how long your evergreens will last. Hanging your wreath in a cool shaded location will help it live between 4 to 6 weeks.
Storing your Wreath:
Deco Mesh & Grapevine Wreaths: Replace in original box. If original box is not available, cover with a trash bag. Store in a cool dark place such as a closet. Keep in mind that extreme heat can cause the hot glue to melt and embellishments to melt or break off. Do not store anything on top of the box that could crush your wreath.
If you follow these guidelines, you should be able to enjoy your deco mesh & grapevine wreaths for many years to come.